Our clinic utilizes CharmHealth EHR, a HIPAA and HITECH-compliant platform, to manage and protect your health information. CharmHealth ensures the confidentiality and security of your Protected Health Information (PHI) through robust encryption, secure data centers, and strict access controls. For more details, please refer to CharmHealth’s Privacy Policy.

By participating in telehealth services through our clinic, you acknowledge and consent to the use of electronic communications for your healthcare. CharmHealth’s telehealth platform is HIPAA-compliant, providing secure video consultations. Prior to your session, you will be required to complete a consent form outlining the nature of telehealth, potential risks, benefits, and alternatives. This process ensures informed consent in compliance with applicable regulations.

Accessing our services signifies your agreement to our Terms of Use, which govern the use of our website and telehealth services. These terms include disclaimers of warranties, limitations of liability, and user responsibilities. For comprehensive details, please review CharmHealth’s Terms of Service.

Our telehealth services are not intended for emergency situations. In the event of a medical emergency, please call 911 or proceed to the nearest emergency department. Do not use our telehealth platform for urgent or life-threatening conditions.

Our healthcare providers are licensed to offer telehealth services in specific jurisdictions. Before initiating a telehealth session, you will be asked to confirm your physical location to ensure compliance with state licensing laws. Services may not be available in all areas.

Bluegrass Occupational & Environmental Health Consulting, LLC and its DBAs, including OPPMed, are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy regulations. We are committed to safeguarding the privacy, security, and confidentiality of our patients’ Protected Health Information (PHI).

All patient records are securely maintained within a HIPAA-compliant electronic health record (EHR) system (CharmHealth), with strict access controls, data encryption, and audit trails in place. We do not share or disclose any patient information without proper authorization, except as permitted or required by law.

Patients have the right to access their medical records, request amendments, and receive a copy of our full Notice of Privacy Practices upon request.